Maintenance & Support

EV-NRG offers comprehensive support solutions that includes remote monitoring, local support, maintenance, spare parts and servicing to ensure your chargers remain operational.

Our commitment to you is to ensure sustained charger reliability and performance. Our dedicated team is available as required to address your requirements as efficiently as possible.

Key Benefits

Commissioning

Commissioning includes the initial set-up and configuration of the charging station. Throughout the process there are a series of tests that will be completed to ensure the charger is functional and aligned to your site specifications.

Maintenance

EV-NRG has a dedicated Australian-based support team as well as nationally trained service technicians that can be engaged to provide ongoing site inspections & maintenance to ensure your chargers are performing efficiently. Enhanced service level agreements can be agreed based on your requirements.

24/7 Remote Monitoring

Peace of mind with 24/7 remote monitoring to ensure your chargers are supported. Through the my.i-charging platform users can remotely manage their chargers in real time, complete software updates, check performance and manage private networks.

Spare Parts

Spare parts held locally for quick despatch to your site, minimising charger down time. The team at EV-NRG will assist you in providing guidance on the recommended start parts & consumable for your site. Exclusive allocation of spare parts and consumable available upon request.

Commercial Enquiry Form

Our team of experts can provide specialist advice to assist you in making the right decisions for your commercial project. Fill in the form below for one of our team to contact you as soon as possible or call 1300 838 674.

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